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One-On-One Training Session
In-Studio Group Training Policies:
Depending on your availability you will be placed in a group class based on day and time. Those classes will have a reserved spot for you and you will need to be accountable for attending. Due to COVID-19 restrictions, we are only able to have a certain number of people per class, so if you cannot attend, please cancel at LEAST 24 hours in advance of the class so we may place another person. We understand emergencies do occur, but if you cannot provide 24 hours notice, you may lose that class from your monthly allotment. If you do provide at least 24 hours notice, you have the following week to make up your sessions. (ie. If you are 2x a week in house and are away for 1 week, you can come in 4x the week that you return). If you must cancel your plan, you are required to let Rachel know at least a month in advance. Additionally, you are responsible for cancelling your plan on your account and removing your credit card from your account so you do not get charged again.
Personal Training Cancelation Policy
If you need to cancel your session, please provide us with a notice at LEAST 24 hours before or it will be charged towards your prepaid sessions.